Job Description:

WaMu is now part of JPMorgan Chase & Co., a $2.3 trillion financial institution with operations in more than 60 countries. We believe that a diverse group of talented, committed individuals -- working as a team -- can make a real difference. Our teams serve millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under our J.P. Morgan, Chase and WaMu brands. So if you're ready to work with us, read on!

Candidates selected for this position will commence their employment subject to the payroll, polices and benefit plans in place for heritage WaMu employees at the same or similar levels. Candidates who remain employed will transition to JPMorgan Chase plans and policies at the same time as heritage WaMu employees, which is expected sometime in 2009.


Location: 20855 Stone Oak Pkwy; San Antonio, TX

As a Risk Operations Analyst, you will be working in an Inbound and Outbound call environment striving to minimize and prevent losses resulting from high risk and fraudulent monetary and non-monetary transactions. You will work under general supervision and demonstrate some judgment capability to review and/or investigate routine risk transactions or reports. In accordance with departmental procedures and Federal Regulations, you will take proactive measures to prevent losses through blocking ATM/debit cards, analyzing suspicious account activity and properly reporting and categorizing activity that has created loss exposure. You will operate in a team environment and will communicate directly with customers as a primary component of your job responsibility. You will also rely upon effective relationships with Corporate Security, the Law Department, account officers and other representatives from various lines of business, and outside financial institutions.

Your daily activities will include:


  • Performing routine account activity review of high risk transactions

  • Customer contact to validate ATM/Debit card activity

  • Following standard procedures and action plans to reduce exposure on suspect items and/or transactions

  • Opening fraud or loss cases as necessary and ensuring that case files are accurate and complete with all appropriate dispositions and detailed notes

  • Depending upon specific function, position may communicate actions on suspect items to branch personnel, customers, Fraud Hotline and

  • Corporate Security as necessary

  • Ensuring that regulatory, legal, bank and audit requirements are met


If you're interested in working in an environment where leadership, excellence, integrity and diversity are among our core principles, then explore the opportunities at JPMorgan Chase. Further information about careers at JPMorgan Chase can be found on our website:www.jpmorganchase.com.

Qualifications:

WaMu is now part of JPMorgan Chase & Co., a $2.3 trillion financial institution with operations in more than 60 countries. We believe that a diverse group of talented, committed individuals -- working as a team -- can make a real difference. Our teams serve millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under our J.P. Morgan, Chase and WaMu brands. So if you're ready to work with us, read on!

Candidates selected for this position will commence their employment subject to the payroll, polices and benefit plans in place for heritage WaMu employees at the same or similar levels. Candidates who remain employed will transition to JPMorgan Chase plans and policies at the same time as heritage WaMu employees, which is expected sometime in 2009.


Location: 20855 Stone Oak Pkwy; San Antonio, TX

As a Risk Operations Analyst, you will be working in an Inbound and Outbound call environment striving to minimize and prevent losses resulting from high risk and fraudulent monetary and non-monetary transactions. You will work under general supervision and demonstrate some judgment capability to review and/or investigate routine risk transactions or reports. In accordance with departmental procedures and Federal Regulations, you will take proactive measures to prevent losses through blocking ATM/debit cards, analyzing suspicious account activity and properly reporting and categorizing activity that has created loss exposure. You will operate in a team environment and will communicate directly with customers as a primary component of your job responsibility. You will also rely upon effective relationships with Corporate Security, the Law Department, account officers and other representatives from various lines of business, and outside financial institutions.

Your daily activities will include:


  • Performing routine account activity review of high risk transactions

  • Customer contact to validate ATM/Debit card activity

  • Following standard procedures and action plans to reduce exposure on suspect items and/or transactions

  • Opening fraud or loss cases as necessary and ensuring that case files are accurate and complete with all appropriate dispositions and detailed notes

  • Depending upon specific function, position may communicate actions on suspect items to branch personnel, customers, Fraud Hotline and

  • Corporate Security as necessary

  • Ensuring that regulatory, legal, bank and audit requirements are met


If you're interested in working in an environment where leadership, excellence, integrity and diversity are among our core principles, then explore the opportunities at JPMorgan Chase. Further information about careers at JPMorgan Chase can be found on our website:www.jpmorganchase.com.

Apply at JP Morgan Chase