Job Description:

The entry level Enterprise Workflow Specialist is required to interpret, investigate and respond to Shareholder and Client Relationship Executive (CRE) inquiries, by performing transactions or responding accurately to inquiries received from shareholders, clients, brokers and others. Skill levels include, reading comprehension, data input, business letter writing, and extensive investigative research.

Qualifications:

Excellent written and oral communication skills. Excellent reading comprehension skills. Excellent interpersonal skills. Strong customer service orientation. Transfer agent, banking or financial services related experience (helpful but not necessary). Experience within BNY Mellon internal departments (helpful but not necessary). Proficiency in Microsoft Office suite. Proficiency or ability to train on in-house applications such as - EWF, Mobius, Investigator, Doculogic, Scottie, Freshstart, Etc. High School degree required or GED. 0-2 years work experience.

Apply at Bank of New York Mellon