Job Description:


Make the Right Move and join a winning team! Build your career with us. HSBC - North America is part of HSBC Group, one of the largest banking and financial services organizations in the world. Our domestic strength and extensive global network provides our employees with the best of both worlds - the friendliness of a local organization and the resources of a worldwide network - for diverse experiences and challenging career opportunities.

Generates and increases market share of high quality salable retail residential mortgage loans, primarily through realtor relationships, builder and branch relationships, while ensuring high customer service levels. Develop and maintain long-term referral sources with branches, realtors, builders, attorneys and other external sources; service referrals from branches and other Company departments as appropriate. Create a team environment in supporting assigned retail branches. Counsel customers on various types of mortgage financing, choosing a program best suited to their needs; complete mortgage application, follow through to closing and resolve any problems, while ensuring salability and compliance guidelines.

Attain production goals, average loan size, fall-out and income expense goals; promote and refer cross-sell business to other areas of the Company. Foster Community Reinvestment Act (CRA) relationships and community-oriented initiatives; represent the Corporation through interactions with realtors, builders and trade groups. Educate realtors, attorneys, builders, branches and public on mortgage programs through seminars, etc. Adhere strictly to compliance and operational risk controls in accordance with Company and regulatory standards, policies and practices; report control weaknesses, compliance breaches and operational loss events. Complete other related duties as assigned. Support the Company’s Diversity programs.

Basic Qualifications:


  • Minimum of an Associate’s Degree in Business, Finance, related field or equivalent experience
  • Minimum of one year’s proven mortgage banking experience or equivalent or minimum of two years proven customer service experience or equivalent
  • Proven communications, sales, interpersonal and presentation skills
  • Knowledge of secondary market guidelines and compliance requirements
  • Highly motivated and able to act independently
  • Fluency in Korean language preferred


Apply at HSBC Holdings